Empowering Wellness: How Cebuana Lhuillier Builds Stronger Communities Through Healthy Teams

Cebuana Lhuillier, the country’s leading microfinance services provider, believes that a thriving workforce is key to serving millions of Filipinos effectively. Through initiatives that prioritize wellness, the company empowers employees to balance work, health, and personal life—creating a resilient and motivated workforce.

“Wellness is not a benefit—it’s a responsibility. Healthy, supported employees deliver better service, creativity, and impact every day,” said Jean Henri Lhuillier, President and CEO. “By taking care of our people, we ensure they are energized and ready to serve our communities, extending the same care we give internally to every Filipino who walks into our financial service centers.”

Cebuana Lhuillier’s approach to wellness is holistic, addressing physical, mental, and emotional well-being. Through a wellness app, employees can track fitness progress, join online workouts, and build healthy habits through wellness challenges. They also have access to confidential counseling sessions and 24/7 support, ensuring consistent care for their mental and emotional health.

The company also promotes work-life balance through flexible work schedules and Focus Fridays, a work-from-home arrangement every Friday that allows employees to recharge and focus on deep work. Comprehensive HMO coverage, extended to family members, provides peace of mind and helps staff stay focused and productive knowing their loved ones are protected.

In line with World Mental Health Day, Cebuana Lhuillier launched a series of activities that promoted mental wellness across the organization. These included interactive games designed to empower minds and boost morale, as well as online health and wellness seminars such as Cultivating Mental Health in the Workplace and Understanding Mental Health, which encouraged open dialogue and mindfulness in everyday life.

Employees who completed the Step-Up Challenge through the wellness app were also recognized for their dedication to personal growth and physical fitness—reflecting the company’s belief that mental and physical health go hand in hand.

 “We don’t just invest in our employees’ careers—we invest in their lives,” said Jo-Ann Tacorda, First Vice President and Group Head for Corporate Services. “When our people thrive personally, their work—and the communities we serve—benefit. Our wellness programs ensure that employees feel supported, motivated, and equipped to deliver impactful service across our branches nationwide.”

Through these initiatives, Cebuana Lhuillier reinforces that caring for employees is both compassionate and strategic. By creating a culture where people feel supported and valued, the company continues to strengthen engagement, productivity, and service excellence for Filipinos across the country.